Shipping & Returns

Returns Policy

We aim to provide the very best service to you and appreciate that situations change. However, unfortunately we are unable to accept returns due to the nature of the products and industry.


Our caskets and coffins include free standard delivery, however for delivery to a residential address there is an additional flat fee of $100. This is due to extra charges levied to us by the shipping companies for residential deliveries. We use a number of couriers to ensure the best service, all of whom will deliver the coffin 'to the curb'.

Please note that these products can weigh around 90 lbs so we recommend that they are handled by at least two people.

The below map shows expected delivery timescales for the various states. Please note that these are not guaranteed but are likely to be met.

If you have require expedited delivery or have specific handling requirements, please contact us to discuss; we may be able to provide guaranteed express shipping, inside delivery/white-glove, lift gate etc for an additional cost.